2021:Help

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Do you need help or the answer to a question?[edit | edit source]

During the conference inside the Remo platform, there will be two help buttons: one red button labeled "Help! Safety" and one orange button labeled "Help".

File:Helpbutton wikimania21 remo.png
Help button in Remo for general help
File:Safetyhelpbutton wikimania21 remo.png
Help button in Remo for safety and behavior issues
  • If you need general conference help, such as assistance with the program or technology,
  • If you need help because of the behavior of another participant you can report the issue to the Safety Support team. Please report any violations of the Friendly space policy there.
    • On Telegram, add the Safety Support Team account Username: @Wikimania2021safety
    • On Remo, find a user in the chat with the tag [Safety] and send them a private message
    • On the Remo platform you can click the red button labeled "HELP! [Safety]" to be taken to the Safety Support Team account on Telegram.
    • If you are having issues with adding the Safety Support Team account, you can also add the account manually by adding the account number: +1 (707)928-8760 and send a direct (private) message.
    • If you can't or won't use Telegram, you can send an email to safetywikimania2021@lists.wikimedia.org use the email information at the contact page.
  • If you need help with technical issues, you can:

For all other contact information, see 2021:Contact.