English: Presentation slides for Wikimania 2023
Title: A missing piece of the puzzle – Hands-on support for content partnerships through the Helpdesk at the Content Partnerships Hub
Speaker: Alicia Fagerving, Eric Luth
Abstract:The Content Partnerships Hub has created the Helpdesk where hands-on support for content partnerships can be provided upon request. An international expert committee provides guidance to staff on what to prioritize and staff and volunteers from around the world can offer help to the request by joining one of the different working groups. The presentation will share how you can engage in different ways.
The Helpdesk is a new type of support structure for the Wikimedia movement where hands-on support for content partnerships can be provided upon request. It is one of the five pillars of the Content Partnerships Hub, an initiative to create a Thematic Hub, led by Wikimedia Sverige.
The support requests are reviewed and prioritized by an international expert committee, who provides guidance to staff. A priority is given to local communities in the underserved and underrepresented parts of the movement.
Currently support has been given by Wikimedia Sverige’s staff, but the intention is that the support through the Helpdesk will come from experts from around the Wikimedia movement. Staff and volunteers from around the world will be able to join different working groups that will provide the requested hand-on help.
In the presentation we will focus on two things: What help you can request and how you can be involved. We will first outline what the Helpdesk and the Content Partnerships Hub are.
Regarding what hands-on help you can request we will cover the following: how you can request support and what support can be given, what happens with your request when submitted and what you can expect.
Regarding how you can get involved we will cover the following: What the working groups are, what the benefits and opportunities are for you when joining the working group, how you can apply to them and what the expectations are.
Finally, we will talk about the international Expert Committee and what their role is. For this part of the presentation we hope that at least one of the committee members will join.
Presented at: Suntec Singapore Convention and Exhibition Centre, 2023-08-17 02:40 to 03:00 UTC
Video file: File:Wikimania 2023 - Plenary - 18 August - A missing piece of the puzzle – Hands-on support for content partnerships through the Helpdesk at the Content Partnerships Hub.webm